Policies

Shipping Policy

Last updated: 2026-04-27

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We ship from the United States. Below you’ll find our processing times, supported destinations, carriers, and what happens if something goes wrong.

Where we ship

We currently ship to addresses in the continental United States. International shipping is rolling out — check back, or reach out for a custom quote.

Processing time

Orders ship within 24 hours, or the same day if placed before 1pm EST (Monday–Friday). You’ll receive a shipping confirmation email with tracking when your order leaves us.

Carriers and delivery times

Domestic orders ship via USPS or UPS Ground. Standard delivery typically takes 3–7 business days from the date of shipment. Expedited options are available at checkout when you need it sooner.

Shipping costs

Shipping is free on orders over $50. Otherwise, shipping is calculated at checkout based on weight and destination.

Tracking

Once your order ships you’ll get an email with a tracking number. You can also view tracking by signing in to your account and opening the order.

Lost or damaged shipments

See our Refund & Return Policy for how we handle lost or damaged orders.

Contact

Questions about shipping can be sent to hello@nzoiacoffee.com.